Skip to content
Heavy commercial truck travelling along a highway

Insurance Support

PROTECTION FOR
THE JOURNEY AHEAD.

From vehicle protection to third-party cover and personal accident support, NTS helps members navigate insurance solutions relevant to their transport needs.

Together We Can

Why Insurance Matters

WHEN YOUR BUSINESS IS ON THE ROAD, PROTECTION MATTERS.

For truck owners and transport operators, vehicles are more than machines. They are part of a business, a livelihood and a chain of activity that depends on keeping goods moving.

The right insurance arrangement can provide protection against covered risks, subject to the terms and conditions of the applicable policy.

NTS helps members navigate insurance-related needs and connect with relevant solutions. See all NTS services.

PROTECT THE VEHICLE.
PROTECT THE JOURNEY.
PROTECT WHAT MATTERS.

Insurance Options

INSURANCE OPTIONS FOR THE ROAD AHEAD

NTS supports members with several insurance-related options. The appropriate cover depends on the vehicle, use, risk profile and applicable policy terms.

Heavy trucks parked in a row at a transport yard
01

COMPREHENSIVE INSURANCE

Comprehensive motor insurance is designed to provide broader protection for covered risks involving the insured vehicle, subject to the specific policy terms, exclusions and conditions.

Best for: Members seeking broader motor vehicle protection.

Ask about comprehensive cover

Coverage, exclusions and conditions depend on the applicable policy.

02

THIRD PARTY INSURANCE

Third-party motor insurance provides cover for applicable third-party liabilities arising from the use of a motor vehicle, subject to the relevant legal and policy requirements.

Best for: Vehicle owners requiring applicable third-party motor cover.

Ask about third party cover

Terms and requirements depend on the applicable policy and provider.

03

PERSONAL ACCIDENT COVER

Personal accident insurance is designed to provide benefits for covered accidental injury, death or specified circumstances, subject to the applicable policy terms.

Best for: Members seeking personal accident protection.

Ask about personal accident cover

Benefits and conditions depend on the applicable policy.

WHICH TYPE OF COVER ARE YOU LOOKING FOR?

Comprehensive

  • Broader vehicle protection
  • Subject to policy terms
  • For applicable vehicles
Learn more

Third Party

  • Third-party liability protection
  • Subject to legal requirements
  • For applicable vehicles
Learn more

Personal Accident

  • Personal accident protection
  • Subject to policy terms
  • For eligible members
Learn more

This section is for general orientation only. It is not a legal comparison of insurance products.

YOUR COVER DEPENDS ON MORE THAN THE VEHICLE.

Insurance requirements and policy terms can vary depending on the vehicle, how it is used and the type of protection being sought.

  1. 01

    Vehicle type

    The nature and classification of the vehicle.

  2. 02

    Use of the vehicle

    How and where the vehicle is used may affect the applicable insurance arrangement.

  3. 03

    Type of cover

    Different insurance products provide different forms of protection.

  4. 04

    Risk profile

    Insurers may consider relevant risk factors when determining applicable terms.

  5. 05

    Policy terms

    Coverage, exclusions, limits and conditions are determined by the applicable policy.

  6. 06

    Documentation

    The relevant documentation may be required before a policy can be arranged or serviced.

Why Work With NTS

INSURANCE SUPPORT WITH THE NTS APPROACH

Insurance can involve unfamiliar terms, documents and processes. NTS aims to make the journey easier by helping members understand the service they need and directing them toward the appropriate next step.

  1. 01

    Practical guidance

    Understand the insurance service you are looking for.

  2. 02

    Transport context

    Support designed around the realities of the trucking community.

  3. 03

    Convenient contact

    Reach NTS by phone, WhatsApp, email or in person.

  4. 04

    Member-focused support

    A service approach built around the needs of NTS members.

Learn how to become a member
Loaded commercial truck on a road

FROM ENQUIRY TO COVER

A simple starting point for exploring your insurance needs.

  1. 01

    Tell us what you need

    Share your vehicle and the type of insurance support you are looking for.

  2. 02

    Provide the required details

    NTS will guide you on the relevant information or documentation required for the applicable process.

  3. 03

    Explore the relevant option

    Review the applicable insurance arrangement, terms and requirements.

  4. 04

    Proceed with the applicable process

    Complete the relevant insurance process with the responsible insurance provider.

WHAT INFORMATION MAY BE NEEDED?

The exact requirements depend on the insurance service and applicable provider. NTS can guide you on what is needed for your enquiry.

Requirements may vary. Contact NTS before preparing your application.

Ask NTS What You Need
  1. 01

    Vehicle information

    Relevant vehicle details may be required.

  2. 02

    Owner / member details

    Identification and contact information may be required.

  3. 03

    Insurance details

    Existing policy information may be relevant when applicable.

  4. 04

    Vehicle documents

    Relevant vehicle documentation may be requested.

  5. 05

    Other supporting information

    Additional information may be required depending on the insurance product.

Policy & Claims

UNDERSTAND YOUR POLICY

Insurance protection depends on the terms of the applicable policy. Before relying on a policy, members should understand its coverage, exclusions, limits, conditions and claims procedures.

Truck on a winding road

Coverage

Understand what risks and circumstances are covered.

Exclusions

Understand what is not covered.

Claims process

Know how claims should be reported and handled according to the applicable policy.

Insurance products are subject to the terms, conditions, exclusions and limitations of the applicable policy. Claims are subject to the applicable insurer's policy terms and claims procedures. NTS does not guarantee claim acceptance or payment.

Official Source

KNOW YOUR INSURANCE RIGHTS

The Insurance Regulatory Authority (IRA) regulates, supervises and develops Kenya's insurance industry. Members can use official IRA resources for regulatory information and consumer guidance.

These are official external resources. NTS is not the IRA and is not affiliated with it. NTS provides insurance support and assistance to members. Related: vehicle compliance, member loans, Knowledge Centre.

Need Insurance Support?

LET'S TALK ABOUT YOUR COVER.

Tell us what type of insurance support you need and the NTS team can guide you toward the appropriate next step.

INSURANCE FAQ

NTS supports members with insurance-related solutions including comprehensive insurance, third-party insurance and personal accident cover.

NTS provides support around comprehensive insurance solutions. The actual insurance policy is subject to the applicable insurer, policy terms, conditions and requirements.

Third-party motor insurance is a form of motor insurance relevant to applicable vehicles and legal requirements. NTS can assist members in understanding the relevant process.

Personal accident insurance is designed to provide benefits for covered accidental injury, death or specified circumstances, subject to the applicable policy terms.

No. Claims are assessed and handled according to the applicable policy terms and the procedures of the responsible insurer. NTS does not guarantee claim approval or payment.

Requirements vary depending on the insurance service and applicable provider. Contact NTS before preparing your application so you can understand what information may be required.

You can call or WhatsApp NTS on 0117222032, email info@naroktruckerssacco.com, visit the NTS office in Narok Town, Total Area, or submit the online enquiry form.

Truck driving toward a distant horizon

PROTECT THE JOURNEY.
KEEP MOVING.

Whether you need vehicle insurance support or personal accident cover, NTS is ready to help you understand the next step.