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Help Centre

Frequently Asked Questions

Find answers to common questions about Narok Truckers Sacco Ltd, our services, contacting our team, and getting started with your enquiry.

General Information

Narok Truckers Sacco Ltd (NTS) is a member-focused organization serving the trucking and transport community from Narok Town. It brings together transport-related services, compliance assistance, insurance support and financial solutions. Its tagline is Together We Can. Learn more on the About page.

NTS is located at Total Area, Narok Town, Kenya.

Call 0117222032, message NTS on WhatsApp on the same number (international format +254117222032), email info@naroktruckerssacco.com, or visit the office at Total Area, Narok Town.

Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; Sunday closed.

Browse the Services page, the NTSA & Compliance overview or the Vehicle Compliance overview. If you are unsure, contact NTS and describe what you need so the team can point you to the relevant listed service.

Services and Vehicle Compliance

NTS lists vehicle inspection assistance, weighbridge exemption permit assistance, C40 certificates, distribution permits, reflective plates and speed governor services, along with insurance support and member financial solutions. See the services overview.

Yes. NTS lists NTSA vehicle inspection assistance. See the vehicle inspection page and contact NTS to confirm what assistance applies to your vehicle. Official inspection requirements and decisions remain with the relevant authorities.

Read the weighbridge exemption permit page, then contact NTS by phone, WhatsApp or email to discuss your situation. Requirements should be confirmed before you proceed.

NTS lists a C40 certificate service. Visit the C40 certificate page and contact NTS to discuss your enquiry and clarify the process and requirements.

See the distribution permit page and contact NTS to discuss your transport activity and confirm which requirements are relevant.

Yes. NTS lists reflective plates assistance. See the reflective plates page and contact NTS to confirm the options and specifications for your vehicle.

NTS lists speed governor services for applicable vehicles. The exact scope is not set out here, so see the speed governor page and contact NTS to confirm what is available for your vehicle.

No. NTS is not a government regulator or an official issuing authority. NTS can assist with selected processes, while official applications, approvals and decisions remain with the relevant authorities. See the NTSA & Compliance overview and the Vehicle Compliance overview.

Insurance

NTS lists comprehensive insurance, third party insurance and personal accident cover support. Cover, terms and conditions depend on the applicable insurance policy. See the insurance page.

Visit the insurance page, then contact NTS by phone, WhatsApp or email and say what you would like to insure. The team can explain the options available and the applicable terms.

Insurance costs are not published on this website. They depend on the cover and the applicable policy, so please contact NTS for the current options and terms.

Loans and Membership

NTS lists a Savings Loan and an Emergency Loan, and its services page also lists a School Fees Loan for eligible members. See the loans page and contact NTS for current terms.

The Savings Loan has a stated interest rate of 16% per annum.

The Emergency Loan has a stated interest rate of 15% per month. This is a monthly rate and has not been converted to an annual rate.

Emergency Loan applications are processed within 24 hours. This is a processing timeframe and does not guarantee approval or disbursement.

Contact NTS by phone, WhatsApp or email, or see the membership page. NTS serves truck owners, transport operators and members of the trucking community.

Eligibility criteria are not set out on this page. Please contact NTS for the current membership and loan requirements.

Contact and Enquiries

Message NTS on WhatsApp using 0117222032 (international format +254117222032) and tell the team what you need help with.

Yes. You can use the online service request form on the Services page, or email info@naroktruckerssacco.com.

Include your name and phone number, the service you are asking about, and a short description of your vehicle and what you need, so the team can guide you on the appropriate next step.

Fees, requirements and processing times vary by service and are not listed on this website. Confirm them with NTS, and with the responsible authority where an official process is involved, before proceeding.

STILL HAVE A QUESTION?

Contact Narok Truckers Sacco Ltd and tell us what you need help with. Our team can guide you on the appropriate next step and the information you should confirm.